Terms of Service

Conditions for using Nonprofit IT Solutions' website and services

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Nonprofit IT Solutions ("we," "our," or "us") regarding your access to and use of the Nonprofit IT Solutions website at nonprofititsolutions.com (the "Site") and the cybersecurity and compliance services we provide (the "Services").

By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Site or Services.

2. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. When we make changes, we will post the updated Terms on the Site and update the "Last Updated" date. If we make material changes, we will notify you through a notice on our Site or by sending an email to the address associated with your account.

Your continued use of the Site or Services after the revised Terms have been posted constitutes your acceptance of the changes. We encourage you to review the Terms periodically.

3. User Accounts

Certain features of our Site or Services may require you to create an account. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

  • Immediately notify us of any unauthorized use of your account or any other breach of security
  • Ensure that you log out from your account at the end of each session
  • Not share your account credentials with any third party

We reserve the right to disable any user account if we believe you have violated these Terms or if we determine that your account activity poses a risk to our Site, Services, or other users.

4. Services

We provide cybersecurity and compliance services specifically designed for nonprofit organizations. Our Services may include but are not limited to:

  • Security Risk Assessment
  • Compliance Management
  • Managed IT Security
  • Staff Security Training

We may modify, suspend, or discontinue any aspect of our Services at any time. We will make reasonable efforts to notify you of significant changes to our Services.

Service-Specific Terms

Certain Services may be subject to additional terms and conditions. We will present any service-specific terms to you when you sign up for the relevant Service. By using such Services, you agree to the applicable service-specific terms.

5. Fees and Payment

Access to our Site is free, but certain Services require payment. If you choose to purchase any of our paid Services, you agree to pay all fees and charges associated with those Services.

For paid Services:

  • You agree to provide accurate and complete payment information
  • You authorize us to charge your designated payment method for the Services you have selected
  • Fees are non-refundable except as expressly set forth in these Terms or as required by law
  • We reserve the right to change our prices upon reasonable notice

If you believe that there is an error in your billing, you must notify us within 30 days of the charge to be eligible for an adjustment or credit.

6. Intellectual Property

The Site, Services, and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio clips, videos, data, and software, are owned by Nonprofit IT Solutions, our licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Site and Services for their intended purposes. This license does not include the right to:

  • Modify, reproduce, distribute, display, or perform any content from our Site or Services
  • Use any data mining, robots, or similar data gathering or extraction methods
  • Access or use our Site or Services for any commercial purpose without our prior written consent
  • Remove any copyright, trademark, or other proprietary notices

Trademarks

"Nonprofit IT Solutions," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Nonprofit IT Solutions or our affiliates. You may not use these marks without our prior written permission.

7. Prohibited Activities

You agree not to:

  • Use our Site or Services in any way that violates any applicable law or regulation
  • Use our Site or Services to transmit or send unsolicited commercial communications
  • Attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our Site or Services
  • Take any action that imposes an unreasonable or disproportionately large load on our infrastructure
  • Upload or transmit any malicious code or use our Site or Services to distribute malicious code
  • Impersonate or attempt to impersonate us, our employees, another user, or any other person or entity
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our Site or Services

8. User-Generated Content

Our Site or Services may allow you to submit, post, or share content ("User Content"). By providing User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that:

  • You own or control all rights in and to the User Content you provide
  • All User Content complies with these Terms
  • User Content does not violate the rights of any third party

We are not responsible for any User Content and reserve the right to remove any User Content at our discretion without notice.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and disclose your personal information. By using our Site or Services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

10. Third-Party Links

Our Site or Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services available from these third-party sites. We do not endorse or take responsibility for any third-party sites, and your use of third-party sites is subject to their respective terms and conditions.

11. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SITE OR SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT ON OUR SITE OR SERVICES.

WHILE WE STRIVE TO PROVIDE ACCURATE AND UP-TO-DATE CYBERSECURITY INFORMATION AND RECOMMENDATIONS, WE CANNOT GUARANTEE THAT OUR SERVICES WILL PREVENT ALL SECURITY INCIDENTS OR COMPLIANCE ISSUES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NONPROFIT IT SOLUTIONS, ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE OR SERVICES
  • ANY CONTENT OBTAINED FROM THE SITE OR SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
  • ANY SECURITY BREACH OR DATA INCIDENT AFFECTING YOUR ORGANIZATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS, THE SITE, OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY OR (B) $100.

13. Indemnification

You agree to indemnify, defend, and hold harmless Nonprofit IT Solutions, its affiliates, and their respective directors, officers, employees, agents, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms
  • Your use of the Site or Services
  • Any User Content you provide
  • Your violation of any rights of another person or entity

14. Term and Termination

These Terms will remain in full force and effect while you use our Site or Services. We may terminate or suspend your access to our Site or Services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

Upon termination, your right to use the Site and Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. General Provisions

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms or your use of our Site or Services shall be brought exclusively in the courts located in Toronto, Ontario, and you consent to the personal jurisdiction of such courts.

Dispute Resolution

Any dispute arising from or relating to these Terms or your use of our Site or Services shall first be attempted to be resolved through good faith negotiations. If the dispute cannot be resolved through negotiations, either party may initiate legal proceedings as provided above.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable, and the validity, legality, and enforceability of the remaining provisions shall not be affected.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific terms, constitute the entire agreement between you and Nonprofit IT Solutions regarding our Site and Services and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us.

16. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

Nonprofit IT Solutions
18 King Street East, Suite 1400
Toronto, ON, M5C 1C4
Canada

Phone: (416) 623-9677
Email: [email protected]

Last Updated: April 28, 2025